We think it is important to know what company you are dealing with and who they truly are. Here at Anywhere Bikes, there are a number of different things that really make us who we are, and we would like to talk to you about that.
Different sections in this blog:
How did we get started? What we have to offer Where are we? Why do we do it?
How did we get started?
It all started when we realized how many issues there were in the current market for mobility devices like electric bikes and trikes, especially when it came to seniors.
While yes, it was easy to get them to you, but if you needed anything after that, good luck getting ahold of them! And who knows what the quality might actually be.
Whether it was having someone answer the phones, getting your bike serviced/fixed, or just trying to get questions answered, they would make the whole process so difficult! All because they didn’t want to deal with you.
And just hope you don’t have any real issues with their products, because you will have to pay right out of your pocket, even if it is their fault.
From then on, we thought no more, we will create an electric bike company dedicated to seniors and have the best customer service in the industry. And that is what we did! Anywhere Bikes was created from the ground up, with you in mind.
Anywhere Bikes is the ONLY electric bike company that is dedicated to aging Americans. We do anything we can to make sure our customers are happy and taken care of.
Our mission is "To help aging Americans get anywhere with our Anywhere Bikes." Take back the freedom of bike riding and just get moving as you did before.
What we have to offer90-Day Test Ride
Being an e-commerce business means we do not have any physical locations for people to come check out our bikes. We know that can be a huge deal, but that is just why we have our 90-day test ride on all of our bike models.
All this means is that you have 90 days to ride the bike however you would like, and if after that time you decide it isn’t working for you, we will take it back, no questions asked. We will give you all your money back, minus whatever the cost is to ship it back to us! And, we don’t charge any restocking fees. There is no risk in just giving it a try.
We work with techs and bike shops all throughout the USA that can help with anything that needs to be done on our bikes. Whether it is simple fixes or a full assembly, we have you covered. We like to say, "If it's our fault, we will fix it."Fast Free Shipping
Everything ships out of our warehouse in Norton Shores, MI and has no shipping charges. As long as it is in stock, we will always ship the same business day or the next business day. We have lots of experience with shipping and make sure to only use the best carriers out there.
All of our bikes are simple and easy to use. You are able to track everything like the battery life, speed and distance traveled all on the LCD controller which is located on the handlebars for easy access.100% Satisfaction Guarantee
Making sure our customers are happy and taken care of is a top priority for us. We believe in our products, and know that we have served many happy customers before, so we are confident you will be as well. And, if you are not 100% satisfied, we will do whatever we need to get you taken care of.
Where are we?
We ship all of our products out of our warehouse in Norton Shores, Michigan. All of our products are detailed, engineered, assembled, and tested with you in mind, and all of that is done at the warehouse in Michigan.
Our customer service department is based out of Knoxville, Tennessee. So, when you give us a call, don’t be too surprised to hear a southern accent.
We also source all of our accessories right here in the US. Another great thing is one of the companies we work with, Diestco. Diestco supplies us with our all-weather front storage bags, rear storage bags, and trike covers.
This company is based out of Chico, California, and is the largest accessory company made in the USA, how awesome is that? We have worked personally with the owner, Dan, to design these products specifically for our bike models.
We also offer a number of other accessories that we get right here, in the USA. These are our mirrors, helmets, bottles, and cupholders. We know how important it is to support American-based companies and the value it adds to our products.
Why do we do it?
When you make a purchase with Anywhere Bikes, a portion of all proceeds are donated to two different very important charities. These two charities are Stop Soldier Suicide and Operation Black Sheep.
Stop Soldier Suicide (SSS) is an organization that works hard to fight against veteran suicide. This organization was founded by 3 US Army veterans in 2010 during the worst suicide crisis that our military had ever seen. They work hard every single day, with a number of different techniques, to do everything they can to change the data on veteran suicide.
Operation Black Sheep (OBS) is another wonderful nonprofit organization. OBS’s motto is “To honor, celebrate, serve veterans and preserve history.” They offer a meaningful and engaging experience to past military veterans on a Mark II Patrol Boat River (PBR) up here in Michigan. This can be especially comforting and peaceful to veterans who have PTSD.
Both of these nonprofit organizations are very important to who we are as a company and they are always a great reminder to keep doing what we do.
And finally, another portion of the profits that we make go to bikes for those in need. We continue to stay motivated by YOU, and how we can make your life better. And with the profit we are able to get from our customers, we are able to share and give back to others all around the USA.
We want all of our customers to feel like family when they shop with Anywhere Bikes.