Anywhere Bikes warranty is very simple. If the bike is defective, or its Anywhere Bikes fault. Then we cover it. 100%. This means you will either get the parts if its simple replacement like a battery swap. If is more complicated, then the labor is included by Anywhere bikes. This is why it is the best warranty in the industry.

If the owner of the bike damages the bike and wants parts we will send those parts at the expense of the owner.

If the bike is damaged in shipment, please take a photo and describe and send us the claim right away. When the bike leaves our warehouse, it is fully inspected and in good shape. So, if it’s damaged in shipping we can not stop this. However, we will make it right. By either sending you a new unit or sending you a replacement part it.

To make a warranty claim always keep handy the bike model, date of purchase, as well as information from the retailer where you purchased the bike from.

The warranty is limited to the terms listed below:

• Frame, Suspension, Motor: Based on Model
• Controller, Charger: Based on Model
• Battery: 18 Months
• Consumables: Components subject to wear are not covered by the warranty: Tires, inner tubes, brake lines, brake pads, basket, wheel lining tape, light bulbs, LEDS, fuses, etc.

Warranty does not include misuse of the bike, acts of God or generally anything that is outside the parameters of normal use of a bicycle.

That would include Evel Knievel bike tricks over fire… sorry.

Unless you make the landing safely. Then please send pictures.

 

Questions, contact us at:

Email: Support@anywherebikes.com

Phone: 1-800-841-2995 Ext. 2